Frequently Asked Questions

Everything you need to know about The Firm trading journal.

General & Ecosystem

Crypto, Forex, Indices, and Stocks. If your broker provides a price, you can journal it here.

We use PWA technology. iOS: Safari → Share → Add to Home Screen. Android: Chrome → Menu → Install app.

Email us at hello@firmapp.pro. We build the product based on community feedback.

Philosophy & Strategy

Automatic journals are "data graveyards." Manual entry is a psychological tool. It forces you to relive the trade, recognize emotional triggers, and evaluate discipline. We build training tools, not just storage.

Yes. We include drawdown control and risk management analytics specifically designed for prop firm challenge rules.

Data & Security

We use Row Level Security (RLS). Your data is logically isolated and encrypted. Not even our developers can access your personal trading history.

Yes. You can migrate your entire history from Notion, Excel, or other journals in a few clicks via our Import tool.

Your data belongs to you forever. If your trial or sub expires, your account switches to Read-Only. You can view everything, but cannot add new trades until renewal.

Billing & Refunds

We provide a 14-day full-access free trial so you can evaluate everything before buying. Due to the nature of crypto payments, all sales are final.

We support major Cryptocurrencies (Stablecoins).

Still have questions?

Drop us an email at hello@firmapp.pro — we usually reply within a few hours.